David Moth says, “I solemnly swear that this is (probably) the last Black Friday/Cyber Monday post we’re going to write this year. We’ve potentially been guilty of overdoing it, but then when the whole ecommerce world goes mad for a sales event it’s hard to avoid getting swept up in the hoopla. So far we’ve covered pre-Black Friday predictions, Black Friday email marketing, Black Friday site crashes and several other Black Friday angles. And to round it all off, here are a load of Black Friday/Cyber Monday stats. And let that be the end of it… UK increases paid search spend You... [...]

Graham Charlton says, “We like agile marketing here at Econsultancy. It’s a sign that an organisation has the right setup, as it can react quickly and take advantage of situations.  It’s also often very clever and / or amusing. Here’s another example from Black Friday. Seeing that rivals’ sites were suffering under unexpected levels of traffic, AO.com saw an opportunity. As these stats show, Argos, John Lewis and Curry’s all experienced higher then expected traffic levels. Compared to Black Friday 2013, the three retailers experienced 100% more traffic than this... [...]

Brandon Olson says, “The holidays provide a much-needed boost for countless businesses. After all, it’s the two months of the year where they typically earn the majority of their revenue. But all too many fail to plan for ways to keep the momentum going after the holidays. If you find yourself in that boat, you’re invited to join us Wednesday, December 3, from 2-3 p.m. ET, for our monthly #AWeberHour Twitter chat. We’ll be discussing ways to continue the momentum from the holidays, and to keep customers coming back in the new year and beyond. As an added bonus, we’ll be giving away three... [...]

Kari Paul says, “Although there was no shortage of in-store mayhem this Black Friday, shoppers are increasingly opting to take advantage of the major discounts online—and on their phones— new reports show. Black Friday online sales broke new records this year, according to new data from IBM, with mobile traffic outpacing PC traffic for the first time ever leading up to Black Friday. SEE ALSO: 20 lazy people who won’t get out of bed for Black Friday Analyzing customer transaction data, IBM found that on Thanksgiving day, browsing on smartphones and tablets accounted for 52.1% of all... [...]

Adriana Lee says, “Amazon’s already sooo over Black Friday. The online retail giant pushes forward with new offers starting Saturday, ahead of Cyber Monday, with new deals launching every 10 minutes. For the first time, it’s also sending mobile-exclusive lightning deals through its app, so users can snag a sweet discount on the go. Amazon says thousands of deals will be ready per day. Among the ranks, we spotted a few gadgets, appliances, media and other tech temptations getting ready for release across multiple categories”. Amazon Gears Up For Cyber Monday ReadWrite  [...]

Susannah Morris says, “The holiday shopping season is upon us! November and December sales for retailers are expected to top $616.9 billion. In the run up to Cyber Monday, let’s take a look at when, where, and how consumers are expected to shop. While there has been some backlash about stores opening on Thanksgiving, shoppers are still expected to spend $2.6 billion in-store, $766 million online, and $192 million on mobile on Thursday alone. Ecommerce provides the best of both worlds for “Black Thursday” because you can start your sales early for the benefit of the post-dinner shoppers,... [...]

Richard Procter says, “Consumers may trample over each other to get cheaper TVs and laptops this season, but Twitter’s advertising partners may have found the best Black Friday deal of all—the ability to tweet you promotions. Just in time for Black Friday and Cyber Monday, the microblogging network announced “Twitter Offers” on Tuesday. The service lets retailers tweet deals directly to customers, and users can easily grab one of these promotions within the tweet itself”. Twitter Lets Retailers Tweet You Deals—Just In Time For Black Friday ReadWrite  [...]

Amberly Dressler says, “It should come as no surprise that e-commerce retailers turn to Twitter and Facebook more in December than any other month, but how do they stand out from the crowd? Salesforce Marketing Cloud recently analyzed more than 3 million tweets and 2 million Facebook posts and found several key insights for the e-commerce and retail industry. For starters, as brands tweet more in the holiday months, consumers respond – nearly doubling the amount of replies to retail companies. The takeaway here is that brands should tweet often during the holidays. Salesforce’s... [...]

Allison Howen says, “The holidays may be a time for socializing, but last year not all e-commerce brands mingled where it counted – the top social media networks. According to a quick report from StatSocial (infographic below), a social analytics platform, the social chatter around last year’s Black Friday blew Cyber Monday out of the virutal water. Last year, there were 1.6 million tweets around Black Friday, compared to just 486,000 tweets about Cyber Monday 2013. Men tended to also tweet more about Black Friday than they did Cyber Monday last year”. Here’s to a More... [...]

Tom Caporaso says, “As 2014 winds down, the results of your retail holiday strategy will slowly come into focus. Hopefully, you’re having a merry old time, reaching record heights in sales, customers, revenue, website traffic—all the things that help to make a holiday marketing season bright. However, now is no time to rest on your laurels (or lick your wounds, as the case may be). As every retailer knows, there’s no off-season in retail marketing, especially in the online world, where if you’re not moving forward… you’re automatically falling behind. Even... [...]