Working together on customer relationshipsNowadays, the ability to effectively manage customer relationships is sometimes not an easy job, growing in complexity as your customer base grows. What a spreadsheet did at first now requires more sophisticated software to be effective. Using specially designed CRM (“Customer Relationship Management”) software is the key to effective customer relationships for many businesses. IF you have so many customers that your need several employees to manage the relationships with them, then you probably need to look into CRM software. Marketers in both... [...]

GoDaddy’s Maddy Osman has shared an useful article on connecting a WordPress blog to a CRM (Customer Relationship Management) system. The article offers in-depth information with a step-by-step procedure to connect the two. Osman says, “Before initiating any new points of contact, members of your team can consult your CRM to look at past interactions and determine the appropriate next step. The alternative is manually copying/pasting contact form information sent from your WordPress website to your CRM. This manual process can be fraught with errors and inefficiencies! As a busy business... [...]