Marketing Week is hosting a webinar on ‘Is AI the future of customer experience?’ on Thursday, January 31, 2019. The Marketing Week team says, “Most organisations have artificial intelligence (AI) on their agenda, whether they are planning to implement it, are already implementing it or are just experimenting. When considering AI for your customer experience strategy, when is AI the future of customer experience and when isn’t it? This webinar will explore common challenges when implementing AI into your customer experience strategy, including understanding what AI really... [...]

Marketing Week is hosting a webinar on ‘Is AI the future of customer experience?’ on Thursday, January 31, 2019. The Marketing Week team says, “Most organisations have artificial intelligence (AI) on their agenda, whether they are planning to implement it, are already implementing it or are just experimenting. When considering AI for your customer experience strategy, when is AI the future of customer experience and when isn’t it? This webinar will explore common challenges when implementing AI into your customer experience strategy, including understanding what AI really is... [...]