Customer reviews help your prove your business’ uniqueness and authenticity. The customer reviews also help you in attracting new customers. Small Business Trends team has shared nine ways to correctly utilize your customer reviews. The SBT team says, “Any business that doesn’t have an effective customer review strategy in 2019 will fail to manage their overall customer service and experience. Top 9 Ways to Make the Most of Your Customer Reviews 1) Publish and Promote your Top Reviews Consistently Because customer reviews influence purchase decisions, ensure that you publish... [...]

To gain more customers you need to tell the world how your existing customers are responding to your products and services. Publicizing those precious customer reviews can help you influence more prospects and turn them into customers. Hubpot’s Sophia Bernazzani has shared ten strategies that can help brands to promote their positive customer reviews. Bernazzani says, “The good news is, your customers are usually more than happy to help you out with this: The same survey found that, of the 74% of customers who were asked to provide feedback, 68% were willing to do it. So don’t... [...]

Customer reviews can be a key driver in helping you get more business. It is important to get connected with the customers and get their feedback for your products and services. HubSpot columnist Sophia Bernazzani has shared ten strategies to help brands and businesses customer reviews. Bernazzani says, “how do you get your customers to write the glowing reviews that help close deals? How do you ensure a customer is satisfied and happy enough to ask for the kind of positive reviews you need? Read on to adapt strategies that will make generating positive customer reviews a cinch. 10 Strategies... [...]

Customer and user reviews help businesses establish themselves as brands. Reviews help customers make a right choice and decision. HubSpot’s Sophia Bernazzani has shared seven strategies to help marketers get customer reviews. says, “How do you get your customers to write the glowing reviews that help close deals? How do you ensure a customer is satisfied and happy enough to ask for the kind of positive reviews you need? Read on to adapt strategies that will make generating positive customer reviews a cinch. 7 Strategies to Get Customer Reviews of Your Business 1. Create different... [...]

Search Engine Land contributor Joy Hawkins has shared his experience as a contributor to Google My Business Forum focusing on how Google tends to handle the negative reviews. Hawkins has shared eight cases to highlight the Google actions. Hawkins says, “There are a lot of cases where we cannot do anything because the reviews don’t break Google’s review guidelines, but there are also many scenarios where it is likely Google will remove the negative reviews. Here are a number of real review cases I have worked on recently. I wanted to share the outcomes so anyone experiencing a similar... [...]

Customer reviews are extremely essential to generate trust among your prospects and generate more sales. They also reflect the credibility that your brand has earned. HubSpot columnist Dan Tyre has shared eight ways to use online reviews for closing more deals. Tyre says, “We break prospect and client scrutiny into two categories. First, you have formal review sites that professionally compare companies, products, and services to help prospects make good buying decisions. Second is general reputation and ad hoc evaluation of you and your sales process by prospects you’ve communicated with.... [...]

Your customer reviews work as an important factor in getting new customers and expanding your business. The reviews also help you establish your authenticity. Econsultancy columnist Nikki Gilliland has shared six tips to help marketers get more online reviews. Gilliland says, “It’s clear that buying decisions are hugely influenced by them – but how exactly can brands ensure customers are leaving reviews? Here’s a few nuggets on how to ensure customers are eager to get involved, and the benefits of doing so. Be present on multiple review sites There are many places brands can collect... [...]

Online reviews play a vital role in the online marketing and promotions. Many research works suggest that most online customers trust online reviews. Entrepreneur writer Dan Scalco has published an article sharing six ways to use online reviews in marketing. Scalco says, “While reviews are (almost always) inherently helpful for improving sales, the way you approach them can influence their conversion-boosting potential. Here’s how to make online reviews really work for your business. 1. Emphasize quality. To be truly effective, reviews should go above and beyond star ratings. Customers... [...]

In the world of content marketing, reviews matter. Positive customer reviews can help you convert more prospects into customers. Business.com writer Stephen Van Delinder has published an article advising marketers on handling bad reviews on Google. Delinder says, “When it comes to negative feedback, studies have shown that customers tend to put more weight into the business’s response rather than the review itself. Customers hate to be ignored, especially if they are disappointed by a purchase. By responding promptly to reviews, particularly negative ones, you’ll be in a better position... [...]

Genuine and positive user reviews can help your online business grow. According to an AdWeek report,  customer reviews can sway purchase decisions, and generate trust in your product and brand. Business.com writer Shane Barker has shared a guide to get genuine customer reviews. Barker says, “It’s important to consider that your customers would also have this same mindset when they’re planning to buy something from your website. When they see that a large percentage of people who have bought the product are raving about it, it could compel them to make the purchase too. So if you can... [...]