Jeff Charles says, “Technology is the great equalizer. In every industry and in nearly every department, technology is and should be central to performance and achievement capacity. Of course, the frontiers of technology constantly change. The assembly line modernized the means of production in the early 1900s, the telephone revolutionized communication, computers changed nearly everything in the 1980s, and today the frontier of technology is big data and artificial intelligence (A.I.). Much has been made of those two trends in the last year. Every company under the sun has made bold claims... [...]

Patricio Robles says, “Behind the scenes, artificial intelligence (AI) technology is increasingly present in sales and marketing software. And many believe that it is not just going to have an impact but that it is going to dramatically reshape how sales and marketing function in the coming years. Here are four examples. Chorus.ai helps companies analyze their sales calls While the phone call is an ancient phenomenon to many individuals, companies large and small still conduct a lot of their sales activity over the phone. Unfortunately, for obvious reasons, tracking, analyzing and improving... [...]