Forrester Research team has releases ‘Predictions 2020’ guide featuring its predictions on Artificial intelligence (AI), Automation, B2B marketing and more. Forrester team says, “A new decade begins with great uncertainty in business, government, and society. The atmosphere is charged with energy. Sweeping changes are poised to take place. But which ones? The market teeters on the brink between possibility and reality. Change will come in staggered steps, with trends only becoming clear when several seemingly disjointed developments are viewed as a whole. Adapt.... [...]