Most brands have started using chatbots to improve their connections with the prospects and customers. Today chatbots play a vital role in delivering effective customer service, enhancing sales, offering details explanation to multiple clients at a time and so on.

The Small Business Trends contributor Gabrielle Pickard-Whitehead has listed eight chatbots that can help you improve your business performance.

Gabrielle says, “Dubbed as a “unicorn hack” in marketing strategies, automated chatbots provide a number of marketing, operational efficiency and lead generation benefits to small businesses.

Facebook Messenger Chatbots

Facebook Messenger chatbots, which enable businesses to broadcast messages via Facebook Messenger, are proving an effective way for small businesses to qualify leads, convert users and nurture customers.

In fact, research shows that Facebook Messenger chatbots deliver up to 80% better engagement compared to other channels, such as conventional Facebook posts or email marketing.


It’s within almost every small business’s interest to increase lead generation and qualify leads more efficiently. In order to achieve greater lead generation within your small business, you may be interested in Instabot“.

8 Best Chatbots To Benefit Your Small Business

Small Business Trends

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