Barry Levine says, “Last month, Microsoft boosted its Dynamics 365 customer relationship management (CRM) system through a new alliance with Adobe’s Marketing Cloud.

This week, Microsoft and predictive analytics firm Versium are announcing a new integration that boosts the CRM’s ability to highlight which individuals and businesses are most likely to become customers.

The Versium Predict integration enables Dynamics 365 for Sales to automatically — via a “single button push,” according to founder and CEO Chris Matty — generate a list of leads that can be marketed via email, mail, or online advertising. He added that this is the first automated predictive analytics service for Dynamics with machine learning that utilizes both business and consumer data.

Dynamics 365 for Sales is one of five enterprise edition versions of Dynamics. The others are for Operations, Customer Service, Field Service, and Project Service Automation.

A key differentiator from other predictive services, Matty said, is that Versium utilizes data from its LifeData resource, which includes licensed third-party data, public records like census info”.

Microsoft Dynamics 365 adds predictive lead scoring from Versium to its B2B CRM

Marketing Land

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