Bri Williams says, “One of the problems we have to overcome when corresponding with our customers is ending up in spam. Now, I’m no technical expert, so I can’t tell you anything about algorithms or spam filters. What I can tell you is how to structure the email and your message so if your customer reads it they don’t think it might be spam. Spam-or-not? Here’s the example that got me thinking about this problem. The email was in my spam folder that I check every few days just to make sure my inheritance is still on the way and I can get an enlargement anytime. The email is from... [...]