Bob Bly’s latest blog post is titled “Does It Pay to Complain About Bad Products or Services?”. [Blog]


Bob Bly’s latest blog post:

Does It Pay to Complain About Bad Products or Services?

Bob says, “I always feel awkward when I have a bad meal in a restaurant and the server asks, “How’s everything?”

I get the feeling that the question is no more sincere than the telemarketer who asks “How are you today?”

It’s just polite talk”.

Does It Pay to Complain About Bad Products or Services?…

Bob Bly’s Blog

 

 

 

 

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