‘The State of Customer Experience Management in B2B’ Webinar 1.00 pm ET [Webinar]

The eMarketer team is hosting a webinar on ‘The State of Customer Experience Management in B2B’ on Tuesday, July 9, 2019 at 1.00 pm ET. The eMarketer team says, “eMarketer is pleased to moderate a Tech-Talk Webinar presentation featuring Medallia’s Andrea Everett, head of research, and Rachel Terlau, senior manager of professional services, revealing insights from new research.  Join this webinar to learn: How to connect with more customers, and at key moments How to establish policies and procedures for effective action on feedback What core capabilities you... [...]