‘Add Value and Revenue by Owning Customer Success’ Webinar March 17 [Webinar]
To grow your business you need to keep your customers happy. By retaining them for a longer period of time you can strengthen your business and attract other customers too.
MarketingProfs is hosting a webinar on ‘Add Value and Revenue by Owning Customer Success’ on Tuesday, March 17, 2020 at 2.00 pm ET.
MarketingProfs team says, “Customer success is a relatively new function in many companies, and the team is often placed in areas that don’t allow for maximum impact. Onboarding, retention, upselling—how should marketers map the customer experience and build a cohesive plan for success?
Join us to learn how to:
- Determine the role of customer success based on the stage of your company
- Map customer experience across all departments
- Effectively integrate customer success into marketing
- Make effective use of “voice of the customer” insights from sales, product marketing, and service”.
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