Xiaofeng Wang says, “Forrester predicts that the future of mobile wallets will go far beyond mobile payments. In the West, this vision is still a work in progress. However, Chinese digital juggernauts Alipay and WeChat have morphed their mobile wallets into rich customer engagement platforms. My latest report, “Engage Customers With Mobile Wallet Marketing,” tells what global players can learn from Asia’s digital leaders.Alipay and WeChat show marketers the future of mobile wallets. While mainstream Western mobile wallets primarily focus on payments, pioneer mobile wallets in China... [...]