By providing a satisfying customer experience, you can continue to grow your business. It can be improved by observing how other brands are keeping their customers happy.Social Media Today is hosting a webinar ‘Understanding Your Audience to Build a Better Customer Experience’ on Tuesday, September 29, 2020, at 2.00 pm ET.The SMT team says, “While this is clearly an ongoing issue for many retailers, there have been success stories amidst the COVID chaos. In this webinar, we will highlight two large retailers with whom we partnered to boost their identity strategy to build better cross-channel... [...]

By delivering a great customer experience, you an improve your customer retention graph. Your content plays an important role in this process.ClickZ author Jacqueline Dooley has shared eight strategies to help you create digital content to improve customer experience (CX).Dooley says, “Content marketing is a staggeringly large industry, projected to be worth roughly $413 billion by 2021. One reason for its growth, particularly in the B2B space, is that it’s cheaper to create and deploy than paid advertising.This has led to a proliferation of content of all types and styles across... [...]

The coronavirus pandemic has created new challenges for businesses around the world as in-person experiences have been put on hold and are transformed into digital ones.eMarketer is hosting a webinar ‘Customer Experience: New Goals for Brands amid the Pandemic’ on Thursday, July 16, 2020 at 2.00 pm ET.The eMarketer team says, “In this Meet the Analyst Webinar, eMarketer principal analyst Nicole Perrin checks in on the state of customer experiences in 2020, how the pandemic has changed them, and how brands are continuing to work toward a single customer view to best serve their audiences... [...]

The coronavirus pandemic has created new challenges for businesses around the world as in-person experiences have been put on hold and are transformed into digital ones.eMarketer is hosting a webinar ‘Customer Experience: New Goals for Brands amid the Pandemic’ on Thursday, July 16, 2020 at 2.00 pm ET.The eMarketer team says, “In this Meet the Analyst Webinar, eMarketer principal analyst Nicole Perrin checks in on the state of customer experiences in 2020, how the pandemic has changed them, and how brands are continuing to work toward a single customer view to best serve their audiences... [...]

By delivering a satisfying  customer experience, you can continue to retain your existing customers and acquire new ones. Designing a great customer experience requires research.Neil Patel has published a new video ‘Designing Your Customer Experience & Case Studies’ to help you do it.Patel says, “Today we’re going to be going over building amazing customer experience because if people have amazing customer experience with you and you truly knock their socks off, they’re not only going to keep coming back and buying from you, but they’re going to tell their... [...]

Artificial intelligence (AI) technology enables you to automate your tasks and speed up the business. It also enables you to deliver a personalized marketing experience. Business 2 Community team is hosting a webinar ‘How AI Can Find Opportunities and Shorten Your Sales Cycles’ on Thursday, March 5, 2020 at 2.00 pm ET. B2C team says, “In this talk, Anand Karsai, Founder of Budgets.ai and MIT-trained data scientist (not to mention former Account Executive roles at Salesforce, HP, and Actuate), is going to teach you how to leverage AI to find out how prospects are allocating... [...]

According to an eMarketer study, in 2020 approximately 85% of US internet users will use search at least monthly. Businesses can take advantage of this trend by adopting fresh search engine marketing strategies. eMarketer is hosting a webinar ‘Solving Today’s Search Experience Complexities’ on Wednesday, February 26, 2020 at 2.00 pm ET. eMarketer team says, “Join this webinar and learn:How to turn search experiences into successful shopping experiencesHow to combat the overabundance of choice onlineWhich current methods and practices deliver the best results”.Solving... [...]

By providing satisfying customer experience you can win more customers and retain them for longer. Of course you have to blend it with a great product or service.Oracle is hosting a webinar ‘Navigate Marketing in a Cookie-Constrained Future’ on Thursday, March 5, 2020 at 2.00 pm EST. Oracle team says, “Conversations around a cookie-constrained world are happening with more frequency and urgency among marketers, publishers and agencies. We want to continue to inform and empower you to navigate this conversation, particularly as it pertains to 3rd party and 1st party data.Join... [...]

Video is a great tool that has been empowering marketers for several years. Well-crafted video content can help you to promote your business to the right mass. Impact team is hosting a webinar on ‘8 Proven Ways to Expand Your Reach and Earn Trust with Video’ on Wednesday, February 26 at 2:00 PM ET.The Impact team says, “When it comes to engaging, educating, and earning the trust of your potential buyers, video is the next best thing to being there in person. That’s why video has been shown time and again to not only be the best way to answer the questions... [...]

According to an eMarketer study, in 2020 approximately 85% of US internet users will use search at least monthly. Businesses can take advantage of this trend by adopting fresh search engine marketing strategies. eMarketer is hosting a webinar ‘Solving Today’s Search Experience Complexities’ on Wednesday, February 26, 2020 at 2.00 pm ET. eMarketer team says, “Join this webinar and learn:How to turn search experiences into successful shopping experiencesHow to combat the overabundance of choice onlineWhich current methods and practices deliver the best results”.Solving... [...]