How To Simplify CX Tech Buying Decisions With Function-First Thinking [Webinar Replay]

Forrester has made available a replay of its webinar, ‘How To Simplify CX Tech Buying Decisions With Function-First Thinking’.The Forrester team says, “Struggling to make sense of the chaotic CX tech marketplace? Fragmented vendor landscape and lack of tool standardization has turned CX buying into chaos. But Forrester can help.Watch this webinar to learn how to use Forrester’s Function-First Framework to prioritize functionality, solve persistent challenges, and make strategic technology investments.You’ll discover strategic ways to avoid wasted budgets, eliminate guesswork,... [...]