Social Media Examiner has published the latest Social Media Marketing Podcast episode, ‘Driving Predictable Recurring Revenue With Customer Led Growth’ featuring Georgiana Laudi.It covers the following:How Does Customer-Led Growth Help MarketersWhat Are the Foundations of Customer-Led MarketingHow to Understand Your Customer: The Job-to-Be-Done Framework and Switch InterviewsHow Create a Customer-Led Experience Map: Customer Journey Phases and MilestonesHow to Audit Your Customer-Led Experience: Secret Shopping.Social... [...]