This is a reminder for the Forrester webinar on January 21, 2026.B2C marketing in 2026 will revolve around emotionally intelligent brands that deliver instant, predictive, and personalized experiences across all digital touchpoints. Customer Experience (CX) will be driven by AI-powered insights, frictionless commerce, and immersive engagement that turns everyday interactions into memorable moments.Forrester is hosting a webinar, ‘Predictions 2026 Webinar: B2C Marketing, CX, & Digital’ on Wednesday, January 21, 2026, at 8.00... [...]

B2C marketing in 2026 will revolve around emotionally intelligent brands that deliver instant, predictive, and personalized experiences across all digital touchpoints. Customer Experience (CX) will be driven by AI-powered insights, frictionless commerce, and immersive engagement that turns everyday interactions into memorable moments.Forrester is hosting a webinar, ‘Predictions 2026 Webinar: B2C Marketing, CX, & Digital’ on Wednesday, January 21, 2026, at 8.00 am PST.The Adweek... [...]