Working together on customer relationshipsNowadays, the ability to effectively manage customer relationships using CRM software is invaluable. As such, businesses across industries are recognizing the importance of implementing robust strategies to nurture lasting connections with their clientele! From startups to large corporations, CRM tools have become synonymous with enhancing customer satisfaction, driving retention, and sustainable growth.Setting clear objectives to manage customer relationships using CRMSetting clear objectives is a basic requirement if you’re looking to grow your small... [...]

GoDaddy’s Maddy Osman has shared an useful article on connecting a WordPress blog to a CRM (Customer Relationship Management) system. The article offers in-depth information with a step-by-step procedure to connect the two.Osman says, “Before initiating any new points of contact, members of your team can consult your CRM to look at past interactions and determine the appropriate next step.The alternative is manually copying/pasting contact form information sent from your WordPress website to your CRM. This manual process can be fraught with errors and inefficiencies! As a busy business... [...]