Forrester is hosting a webinar, ‘Predictions 2026 APAC Webinar: B2C Marketing, CX, & Digital’ on Thursday, January 22, 2026, at 8.00 am PST.The Adweek team says, “How can you navigate these shifts with confidence? Join Forrester’s analysts for a live webinar revealing the consumer swings to prepare for now, from shakeups in behavior to changing CX team dynamics and surprising digital commerce upsets. What’s ahead for AI wearables, agentic commerce, CX fatigue, chatbots,... [...]