Baer says, “Pre-career, I had a few different jobs, from working in the video store after school rewinding the weekend’s videotapes to merchandising greeting cards for one of the giants in the industry.

When I look back, the job that taught me the very most that applies to what I do today was my five-year stint working in supermarkets over high school and college. The two stores I worked at couldn’t have been more different, but let me tell you, it was an education in customer service, human behavior and, most of all, psychology.

And I don’t mean the occasional verbal assault from an unruly customer who was behaving badly, or the woman who so kindly told me I was throwing away my life—when, little did she know, I was in school full-time and working at the store 30 hours a week. (The joke’s on you, lady—ha!)”.

How to Build Your Website Like a Supermarket

Jay Baer’s ‘Convince & Convert’ Blog

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