The latest article on ‘Website Magazine’ is titled “Self-Service Approach to Market Research”.

Amberly Dressler says, “Whether it’s an unpleasant customer service interaction or issues with the product itself, at some point, we’ve all complained about our financial institution.

A new partnership between Google and Harris Interactive gives consumers a voice, while simultaneously providing small- to medium-sized businesses insights into the survey results of industry leaders. The first benchmark study offered within the Harris Poll and Google Consumer Surveys platform investigates customer satisfaction in the banking industry”.

Self-Service Approach to Market Research

Website Magazine

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