The latest post on ‘Mashable’ is titled “10 Ways to Humanize Your Brand On Social Media”.

Joe Chernov says, “Marketers are suckers for a catch phrase, from “join the conversation” to “think like a publisher.” Now, thanks largely to Facebook Timeline for brand pages, the new marketing slogan has quickly become, “humanize the brand.”

Humanizing a brand simply means trying to interact with each customer on a personal level. But for a company to implement that style, there needs to be a shift in how it responds to customers, particularly via social media. Here are 10 ways to get started”.

10 Ways to Humanize Your Brand On Social Media

Mashable.com