Forrester is hosting a webinar, ‘Predictions 2026 APAC Webinar: B2C Marketing, CX, & Digital’ on Thursday, January 22, 2026, at 8.00 am PST.

The Adweek team says, “How can you navigate these shifts with confidence? Join Forrester’s analysts for a live webinar revealing the consumer swings to prepare for now, from shakeups in behavior to changing CX team dynamics and surprising digital commerce upsets. What’s ahead for AI wearables, agentic commerce, CX fatigue, chatbots, search, and journey mapping? Join us to get strategic insights to lead with confidence.

Why Attend? To get an advantage and:

  • Deliver the crucial connections consumers are craving. 
  • Discover how consumers will be impacted by AI companions. 
  • Unpack the brand phenomenon leading consumers offline“.

Predictions 2026 APAC Webinar: B2C Marketing, CX, & Digital

Forrester

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