Social Media Examiner has published the latest Social Media Marketing Podcast episode, ‘Driving Predictable Recurring Revenue With Customer Led Growth’ featuring Georgiana Laudi.

It covers the following:

  • How Does Customer-Led Growth Help Marketers
  • What Are the Foundations of Customer-Led Marketing
  • How to Understand Your Customer: The Job-to-Be-Done Framework and Switch Interviews
  • How Create a Customer-Led Experience Map: Customer Journey Phases and Milestones
  • How to Audit Your Customer-Led Experience: Secret Shopping.

Social Media Examiner

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