Feedback loops are systems where outputs are fed back into the process as inputs, helping refine performance and outcomes. They can be positive, amplifying growth, or negative, stabilizing processes by correcting deviations.

MOZ has published the latest episode of the Whiteboard Friday video ‘How to Elevate Your Content With Customer Feedback Loops’ featuring Meghan Pahinui.

She says, “Hey, Moz fans. Welcome back to another edition of Whiteboard Friday. My name is Meghan, and I’m on the Learning team here at Moz. Today, I’m going to talk to you about harnessing the power of feedback when it comes to content iteration.

So one of the projects that I contribute to in my position here is taking care of our customer help center, which we call the Help Hub. If you’re not familiar with the Help Hub, this is where we house all of our how-to guides, tips and tricks, workflows, and troubleshooting guides for the Moz tools. I do encourage you to check it out if you have some time later or if you have questions about the tools.”

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