How Generative AI is Helping Improve Empathy and Outcomes [Video]
Content Marketing Institute has published a new video, ‘How Generative AI is Helping Improve Empathy and Outcomes’.
The CMI team says, “Albert Einstein once said, “It has become appallingly obvious that our technology has exceeded our humanity.” That is not always true. Generative AI has been used for the last six years to bring deeper levels of empathy and humanity to the crisis center space. See how crisis lines are using AI-generated simulation training to give their responders the practice and feedback they need to fine-tune their skills and be fully prepared before they ever have a real-world interaction. ReflexAI’s technology has been used by the VA and crisis centers nationwide to enhance communication skills, empathy, and decision-making.”
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