‘Fail in Favor of the Customer’ by John Jantsch

John says, “I talk to lots of companies about who they hire and how they train”. [John Jantsch’s Blog]

John Jantsch’s latest blog post:

Fail in Favor of the Customer

John says, “I talk to lots of companies about who they hire and how they train.

Because, let’s face it, any company with more than one employee relies on the entire staff to deliver on the promise of the brand, or at least the promise made in the marketing brochure”.

Fail in Favor of the Customer…

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