49% of Online Holiday Shoppers See Online Customer Product Reviews
49% of online holiday shoppers who bought a product saw online customer product reviews, according to a ForeSee Results survey.
49% of online holiday shoppers who bought a product saw online customer product reviews, according to a ForeSee Results survey.
ForeSee Results Data
ForeSee Results has provided the following data:
– Customer product reviews bring satisfaction and loyalty
– Customers on sites with reviews are 5% more satisfied with the retailers
– Shoppers that visited sites with customer product reviews are 6% more likely to recommend the site
– Shoppers on sites with customer product reviews were 5% more likely to buy online
– 39% of online buyers said that the customer product review are primary factor that influenced the purchase
– 42% of first-time buyers said that the review was the primary factor influencing the buying decision.
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ForeSee Results Press Release
About ForeSee Results
ForeSee Results is the market leader in online customer satisfaction management and converting satisfaction data into user-driven web development strategies.
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