‘Do You Have This Problem With The Flash Player?’ – Chamber’s Latest Article

Read Bob Chambers latest ‘Multimedia Guy Video Blog’ article titled “Do You HaveThis Problem With The Flash Player?”.

Bob Chambers’ latest ‘The Multimedia Guy Video Blog’ article is reprinted here.

Do You Have This Problem With The Flash Player?

The other day, before TechSmith announced a new version of Camtasia, I clicked on my existing Camtasia 3.1 and found there was a new update. I installed it, made a flash video, uploaded it and then tried to open the player. I got one of those messages. Here is what I sent to TechSmith’s technical support.

I just updated to the latest version of Camtasia 3.1.2 and now I get a window that says I need to enable JavaScript and install the latest version of the Flash Player to view videos. It only occurs with this last update. I have installed the latest Flash player until I can’t see straight and still get that same warning. And no way to get past it. What do I need to do to make my videos play online?

And here are the two answers I got back:

(1) We have had some reports from customers that this error continues to occur after updating Camtasia Studio. Based upon information in an Adobe Flash TechNote, you may need to fully uninstall and reinstall the Flash Player to resolve the problem.

Click below for the instructions from Adobe:
http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=tn_14157

(2) Even though you may have the latest version of Flash, this error can still be caused by a few other issue. Do you make sure to upload the javascript that is new to 3.1.x versions of Camtasia Studio with your produced files? If this file is missing in your production folder on your web server, you would receive this error message.

The most interesting results that I got was that I then rendered the same video in Camtasia 4.0, uploaded it and it played with no problem.

If you watch my video at http://themultimediaguy.com/newsltrs/us012/ you’ll see what it looks like to record with Camtasia 3.1.2 and render the video in Camtasia 4.0.

Sometimes it’s better to use the old Camtasia 2.x and not have to worry about having the latest Flash player. But for most people that’s not an option unless they already have Camtasia 2.x. It may be old but in some ways it was better. You could easily embed the video right in your web page without having to add all the other code that now comes with Camtasia.

Change is not always better.

Bob Chambers, The Multimedia Guy

Bob Chambers, The Multimedia Guy, is an ex-aerospace engineer and program manager who started his special interests video production business in 1992 after studying with Leonard S. Smith, Jr., an Emmy winning member of the Directors Guild of America, and Barb Besteni, a professional videographer and trainer.

In 2002 he posted one of the first ever Flash screen capture videos on the Internet and has been using screen capture videos every since as an easy and effective way of putting video on the Web.

Bob continues to teach people how to easily create multimedia products through his own products, articles, newsletters, videos, seminars, workshops and webinars. He also creates training videos for software developers and joint venture partners. Bob is associated with Multimedia Profits Revealed, Multimedia Guy Blog and Insider Video Alert Newsletter.

*IMNewswatch would like to thank Bob Chambers for granting permission to reprint the latest blog articles.