NetFlix held 85% browser satisfaction, according to the annual Top 40 Online Retail Satisfaction Index by ForeSee Retail. Amazon held 83% browser satisfaction.


NetFlix held 85% browser satisfaction, according to the annual Top 40 Online Retail Satisfaction Index by ForeSee Retail. Amazon held 83% browser satisfaction.

Other websites in the index include:

– Newegg.com : 82%

– QVC : 82%

– Chadwicks.com : 78%

– BananaRepublic.com : 67%

Other key findings of the report include:

– Search engine generated visitors held 7% lower satisfaction rates than the aggregate for all traffic sources.

– They also had rates that were 10% lower than the aggregate as the lowest likelihood to purchase online.

– Online shopper who visited the site based on familiarity with the retailer and the merchandise generated the highest purchase-prone traffic.

The report was made in partnership with FGI Research. The study is based on Internet Retailer’s annual Top 400 Report on internet retailers’ revenues.

LINKS:

For more information on the report, click here.

To purchase the Top 40 Online Retailer Satisfaction Index, click here.

For more information on the company, visit ForeSee Results.

For information on FGI Research, visit FGI Research.

 

 

 

 

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