36% of large companies in North America used VOIP products in 2005, according to a report by Infonetics Research. The report also revealed that 23% of medium companies and 14% of small companies used VOIP products in 2005.


36% of large companies in North America used VOIP products in 2005, according to a report by Infonetics Research. The report also revealed that 23% of medium companies and 14% of small companies used VOIP products in 2005.

Infonetics also predicts that VOIP adoption will triple by 2010 among small organizations.

According to the report, the top drivers for VOIP include:

“¢ An integrated phone system in multiple locations
“¢ Scalability
“¢ Operational cost savings
“¢ Converging voice and data networks

Apart from basic voice, money saving long distance/toll bypass is the highest ranked application for VOIP.

Matthias Machowinski, directing analyst at Infonetics Research, said: “Our forecasts show a continued steady uptake of VoIP over the next few years, with adoption following a relatively straight line, not the S-shaped curve typically seen in the adoption of emerging technologies.

That’s because VoIP uptake is largely tied to an organization needing a new phone system, and when companies buy a new phone system, they generally invest in the latest technology, which happens to be VoIP-based now. By our estimates, almost half of small and two-thirds of large organizations in North America will be using VoIP products and services by 2010.” http://www.infonetics.com/resources/purple.shtml?upna06.ipv.nr.shtml

According to the study, The number of users who use respondent sites accessing VOIP over wireless LANs will increase from 5% in 2006 to 20% in 2008.

Organizations spent around $47,667 on hosted VOIP in 2005. The report predicts that this will grow 34% and reach $63,799 in 2007. For managed CPE, spending will grow from $10,865 in 2005 to $28,367 in 2007.

For more information on the report, click here.