Achieving Customer Success Through Automation

Automation helps businesses improve efficiency and eliminate human error leading to better customer experiences. Inc. contributor Kelly Richardson has shared four ways to use automation for customer success. She says, “Every business wants loyal customers, and what better way to get them than to keep them happy and satisfied with fast and efficient service? Is automation for customer success expensive? The answer to this question is no–there are many ways to use customer success automation without breaking the bank. In fact, some of the most effective techniques are pretty simple and... [...]