HubSpot has published a new video ‘Customer Satisfaction: Metrics That Matter + How to Improve Them’ sharing useful tips on achieving customer satisfaction. The HubSpot team says, “It can be hard to get a real sense of how your customers feel about your business. In this video, we take a deeper look at the key questions you can ask (and how you should ask them) to figure out the ways you can improve customer relations.” HubSpot  [...]