Epsilon and Retail Dive have made available an on-demand webinar ‘Understanding Your Audience to Build a Better Customer Experience’. The Retail Dive team says, “In this webinar, we will highlight two large retailers with whom we partnered to boost their identity strategy to build better cross-channel customer experiences and, ultimately, drive greater ROI. Join us to discover: Why data and connected identity are more critical than ever in a COVID, fully digital retail landscape How one retailer was able to increase their total audience reach by 80% and drive a 120% increase... [...]