Effective customer experience (CX) management can help you to retain customers for longer period and improve customer loyalty. You can improve the CX by connecting with customers through multiple channels. Content Marketing Institute is hosting a webinar on ‘Creating Connected Customer Experiences’ on Wednesday, December 11 , 2019 at 2.00 pm EST.CMI team says, “Today’s consumers expect remarkable content-driven experiences at every point of their buying journey. And, marketers are failing to deliver because they haven’t determined how to connect them all with a unified and... [...]