Positive customer reviews are always welcome, of course. But both they and negative reviews enable businesses to understand what they are doing right and where they need to improve. With customer feedback you can bring improvement in your products and services.Search Engine Watch contributor Maria Kazakova has shared four ways to get customer feedback and use it as a driving force to grow your business.Kazakova says, “Leaving reviews takes time, so normally users don’t rush to your contact us page or review platforms unless they had a remarkably positive or exceptionally poor experience.... [...]
Archive for the 'Genuine Customer Reviews' Category
Your business needs genuine customer reviews that help you to build trust in the market and acquire new clients. You might be getting several positive and negative reviews for your products, but are you able to manage them in a way so that they benefit your brand?State of Digital contributor David White has published an article on how to manage online reviews on web and social media.White says, “Online reviews have never been as important as they are today. The ability to be perceived as a liked and trusted brand can be the difference between profit and loss, growth and decline and success... [...]
Several studies shows that online reviews play a vital role in purchase decisions. You need to be careful about getting positive customer reviews so that you brand grows in desired manner. Convince & Convert’s Jay Baer has published a new podcast episode ‘The right way to handle reviews in 2019 according to Yelp’ featuring Adam Brown of Salesforce.Listen to this episode and learn:Interesting statistics about how people leave reviews based on customer service and the speed of serviceWhy it’s so important for brands to respond to reviewsHow brands have listened to Yelp... [...]
Online user reviews play an important role in improving your online sales. The reviews also work well as user generated content (UGC).The Entrepreneur magazine contributor Syed Balkhi has shared five tips to help small businesses get more online reviews. Balkhi says, “If your online business profile is still looking lonely, with only one or two reviews, check out these five tips to get more online reviews for your small business.1. Create an email campaign.One way to encourage more online reviews for your small business is to create an email campaign. If you already have an active email... [...]
Customer reviews help your prove your business’ uniqueness and authenticity. The customer reviews also help you in attracting new customers. Small Business Trends team has shared nine ways to correctly utilize your customer reviews. The SBT team says, “Any business that doesn’t have an effective customer review strategy in 2019 will fail to manage their overall customer service and experience.Top 9 Ways to Make the Most of Your Customer Reviews1) Publish and Promote your Top Reviews ConsistentlyBecause customer reviews influence purchase decisions, ensure that you publish... [...]
To gain more customers you need to tell the world how your existing customers are responding to your products and services. Publicizing those precious customer reviews can help you influence more prospects and turn them into customers.Hubpot’s Sophia Bernazzani has shared ten strategies that can help brands to promote their positive customer reviews.Bernazzani says, “The good news is, your customers are usually more than happy to help you out with this: The same survey found that, of the 74% of customers who were asked to provide feedback, 68% were willing to do it. So don’t... [...]
Customer reviews can be a key driver in helping you get more business. It is important to get connected with the customers and get their feedback for your products and services.HubSpot columnist Sophia Bernazzani has shared ten strategies to help brands and businesses customer reviews.Bernazzani says, “how do you get your customers to write the glowing reviews that help close deals? How do you ensure a customer is satisfied and happy enough to ask for the kind of positive reviews you need? Read on to adapt strategies that will make generating positive customer reviews a cinch.10 Strategies... [...]
Customer and user reviews help businesses establish themselves as brands. Reviews help customers make a right choice and decision.HubSpot’s Sophia Bernazzani has shared seven strategies to help marketers get customer reviews.says, “How do you get your customers to write the glowing reviews that help close deals? How do you ensure a customer is satisfied and happy enough to ask for the kind of positive reviews you need? Read on to adapt strategies that will make generating positive customer reviews a cinch.7 Strategies to Get Customer Reviews of Your Business1. Create different... [...]
Search Engine Land contributor Joy Hawkins has shared his experience as a contributor to Google My Business Forum focusing on how Google tends to handle the negative reviews. Hawkins has shared eight cases to highlight the Google actions.Hawkins says, “There are a lot of cases where we cannot do anything because the reviews don’t break Google’s review guidelines, but there are also many scenarios where it is likely Google will remove the negative reviews.Here are a number of real review cases I have worked on recently. I wanted to share the outcomes so anyone experiencing a similar... [...]
Customer reviews are extremely essential to generate trust among your prospects and generate more sales. They also reflect the credibility that your brand has earned.HubSpot columnist Dan Tyre has shared eight ways to use online reviews for closing more deals.Tyre says, “We break prospect and client scrutiny into two categories. First, you have formal review sites that professionally compare companies, products, and services to help prospects make good buying decisions. Second is general reputation and ad hoc evaluation of you and your sales process by prospects you’ve communicated with.... [...]