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Saturday, February 23, 2019
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Internet Marketing NewsWatch|  Internet Business| Online Marketing|Home based business
Internet Marketing NewsWatch|  Internet Business| Online Marketing|Home based business

Archive for the ‘ Customer Relationship Management ’ Category

Still Using Email for Support? Read This.

Customer support is of utmost importance for growing your business. You need to serve your customers 24×7 and assure them for quality after sale services. We use different tools for customer support and email is a prominent one. Groove contributor Elen Veenpere has shared an article highlighting five signs that you need to observe for […]

6 Powerful Psychological Biases and How They Influencer Human Behavior Online [Podcast]

Humans can be handled easily by understanding their psychological behaviour. When you empathize with your customers, you are making sure that they are going to be loyal to you. In the next episode of Buffer podcast ‘6 Powerful Psychological Biases and How They Influencer Human Behavior Online’, Brian Peters shares some useful advice for all […]

Improving Business With Customer Reviews

Customer reviews help your prove your business’ uniqueness and authenticity. The customer reviews also help you in attracting new customers. Small Business Trends team has shared nine ways to correctly utilize your customer reviews. The SBT team says, “Any business that doesn’t have an effective customer review strategy in 2019 will fail to manage their […]

Get Loyal Customers With These Strategies

Customer is one of the most essential parts of the business. And customer loyalty is the biggest asset that make the business perfect. Entrepreneur contributor Rashan Dixon has shared three strategies to create loyal customer base. On creating a strong community, Dixon says: When you shift toward a customer engagement focus, you don’t just communicate […]

Three ways to achieve customer satisfaction

All brands try to keep their customers happy by staying connected with them. The AI wave has strengthened these efforts. Forbes contributor Robert Glazer has shared three ways to help marketers make their customer relations more fruitful. Glazer says, “The key is to stay human with your marketing, and make sure your technology supports your […]

Strategies to convert more customers using data

To make a mark of your brand online you need to authentically influence people online and make them realize how your product or service can make a difference for them. Entrepreneur contributor Peter Daisyme has shared three ways to help marketers persuade more people using data. Daisyme says, “Develop a plan to better use your […]

Things you should know about customer-centric culture

Customer is the king and we should keep him contended. Staying in touch with the customers and offering them timely service is something that can help us improve customer retention. Today the brands are trying to develop a customer-centric culture to develop an overall approach that revolves around effective customer service. Small Business Trends team […]

Enhance your holiday customer service with these tips

Serving our customers well is one of the most important things that we want to do as it leads our organization to growth. The holiday season brings us a lot of rush and in it we need to meet the expectations of our customers. Forrester analyst Ian Jacobs has shared some useful tips on emphasizing […]

Five things you should know about CLV

With rising competition in all the business segments, the brands are becoming concerned about the customer lifetime value (CLV). The CLV reflects the net profit attributed to the entire future relationship with a customer. Econsultancy columnist Patricio Robles has shared five things every marketer should know about the CLV. Robles says, “While CLV scores seem sensible in theory, […]

MOZ highlights the local customer service ecosystem of 2019

MOZ columnist Miriam Ellis has highlighted the key trends of the local customer service ecosystem in 2019. Ellis says, “It’s so much more than the face-to-face interactions of one staffer with one shopper. Rather, it’s a commitment to becoming an always-on resource that is accessible to people whenever, wherever and however they need it. A Google rep […]