Effective customer experience management is crucial for building brand loyalty and driving repeat business, as it ensures that customers feel valued and satisfied at every touchpoint. Additionally, positive customer experiences can lead to valuable word-of-mouth marketing, significantly enhancing your brand’s reputation and reach.

Adweek is hosting a webinar ‘Stop Losing Customers to Bad Digital Experiences’ on Thursday, July 25, 2024, at 1.00 pm ET.

The Adweek team says, “Whether you’re in marketing, CX, commerce or data science, you likely have lofty goals for digital transformation in your business. Customer data platforms (CDPs) have become an essential asset and marker of innovation in this space. However, many brands remain unsure of how to best leverage these tools to drive growth and revenue.

Discover the top five CDP use cases with BlueConic customer success managers Casey Deck and Stèphanie van der Waard. You’ll find out:

  • How to build robust first-party data assets
  • Ways to deliver experiences that truly resonate with customers
  • Strategies to execute cross-channel and direct-to-consumer initiatives”.

Stop Losing Customers to Bad Digital Experiences

Adweek

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