Customer behavior triggers are catalysts that incite actions, driven by needs or stimuli, shaping purchase decisions and brand engagement. They range from emotional cues to rational incentives, profoundly influencing consumer interactions and market dynamics.

Content Marketing Institute has published a new video ‘The Best Customer Behavior Triggers You’ve Never Heard Of’ featuring Nancy Harhut.

The CMI team says, “You want people to engage with your marketing. But science says that your customers and prospects are often on autopilot. They don’t “make” decisions, they default to automatic, reflexive, hardwired responses. In this clip from Content Marketing World 2023, speaker Nancy Harhut, CCO, HBT Marketing, explains what’s behind these automatic triggers.”

Content Marketing Institute

Sharing is caring