Customer reviews are very important for your business. Quality reviews help you win the attention and trust of prospects.

MarTech contributor Brian Peterson has published an article featuring five ways you can ask customers for reviews.

He says, “Outside of the food and hospitality industry, it can be a real struggle for businesses to get positive reviews.

Consumers don’t typically review their landscaper, gym, car rental agency and many other business types that they interact with on a daily basis unless something goes wrong.

Now that we have that out of the way, let’s dive in…

The gold standard: Asking in person

There’s no better way to ask for, and get, reviews than to do it in person. The person-to-person request is incredibly effective, particularly if the requester has spent a lot of time with the customer. We’ve found that asking in person can garner you seven to eight times more reviews than asking via email.:

How to ask customers for reviews (and actually get them)

MarTech

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