Salesforce has published a new e-book titled ‘Success Through Social Listening’. 

The Salesforce team says, “Social media use is on the rise in every single customer demographic. This e-book addresses the importance of developing a social media strategy based on critical listening. Discover how to:

  • Make the social conversation benefit everyone
  • Take advantage of real-time feedback
  • Create metrics and goals from social data

Find out how to listen to social’s sound waves.”

Success Through Social Listening


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