A Matter of Moments: Customer Experience and Digital Transformation in the Year Ahead, June 16 [Webinar]
Personalization is the key to achieving marketing success. By offering a satisfying customer experience, you can attract more and more people.
Content Marketing Institute is hosting a webinar ‘A Matter of Moments: Customer Experience and Digital Transformation in the Year Ahead’ on Wednesday, May 26, 2021, at 2.00 pm ET.
The CMI team says, “2020 brought a seismic shift to an already quickly evolving market and accelerated meaningful shifts in customer behavior. Customers are increasingly interested in engaging with brands that share their principles, that are environmentally and socially responsible, that are honest, helpful, and sincere.
There’s never been a better time to evaluate how we communicate, both to our visitors and to internal teams, and to take a hard look at the experiences that help us build trust and relationships with our audience. From brand values to data privacy to content creation, we’ll explore specific opportunities brands have in the coming year to reshape their customer experiences and redefine digital transformation for their organizations”.