How Cognitive Intelligence will Reshape Chatbots [Podcast]
Automation is playing a vital role in today’s marketing activities. By constantly staying in touch with your prospects and customers, you can improve your chances of conversion.
Search Engine Journal has published a new podcast episode ‘How Cognitive Intelligence will Reshape Chatbots’ featuring Dr. Michelle Zhou.
The SEJ team says, “We have heard for years that Chatbots are the future and although we have seen some significant progress in the concept and application, they are still impersonal and not as helpful as we had hoped they would be. Dr. Michelle Zhou, co-founder and CEO of Juji, Inc, as well as inventor of IBM Watson Personality Insights, joins us to talk about her belief that in order for Chatbots to be effective, they need to include cognitive intelligence that is both empathetic and responsible”.
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