‘Build Brand Humanity by Mastering Empathy at Scale ’ Webinar January 30 [Webinar]
To acquire more customers and retain them for longer, you need to win their trust. Empathizing with them by communicating effectively is the best way you could create better relationships with them.
Digital Marketing Depot team is hosting a webinar on ‘Build Brand Humanity by Mastering Empathy at Scale’ on Thursday, January 30, 2020 at 12.00 pm EST.
DMD team says, “Join guest speaker Dipanjan Chatterjee, VP and Principal Analyst at Forrester, and Sara Spivey, CMO at Braze, as they discuss the latest Brand Humanity research findings:
- The consumer study tracks year-over-year changes in customer sentiment about brand humanity, with implications for brand communication strategies.
- For the first time, a business decision-maker study investigates what it takes to build and deliver relevant and timely human brand experiences… and what stands in the way.
- You will learn what actions businesses can take to express brand humanity, and which skills and tools brilliant brands rely on to deliver memorable experiences that produce tangible results”.
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