Effective customer experience (CX) management can help you to retain customers for longer period and improve customer loyalty. You can improve the CX by connecting with customers through multiple channels.

Content Marketing Institute is hosting a webinar on ‘Creating Connected Customer Experiences’ on Wednesday, December 11 , 2019 at 2.00 pm EST.

CMI team says, “Today’s consumers expect remarkable content-driven experiences at every point of their buying journey. And, marketers are failing to deliver because they haven’t determined how to connect them all with a unified and focused content strategy.

Ann Handley, Robert Rose and Rich Carroll will discuss best practices your business can implement to create a more connected, experiential strategy and solve the marketing and communications crisis facing marketers today.

Attend this webinar and learn:

1.    How to create an operational model for content experiences
2.    How the right technology stack can help personalize an audience experience and deliver value throughout the buyer’s journey
3.    How to measure the audience behavior rather than the content”.

Creating Connected Customer Experiences

Content Marketing Institute

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