‘From Customer Review to Customer Insight: Best Practices in AI and Sentiment Analysis’ Webinar July 18 [Webinar]
Digital Marketing Depot is hosting a webinar on ‘From Customer Review to Customer Insight: Best Practices in AI and Sentiment Analysis’ on Thursday, July 18, 2019 at 1.00 pm EDT.
Attend this webinar to learn how to use customer ratings to improve your marketing.
The DMD team says, “Join our data science and review management experts as they show you how to identify and use customer sentiment at scale to make improvements to both the in-store and online experience. You’ll hear the latest trends in artificial intelligence (AI) and how sentiment analysis tools can help you respond to customer needs in a more targeted, personalized way.
Attend this webinar and learn:
- Techniques to leverage long-tail reviews into search best practices
- Tips to analyze review sentiment at scale in order to identify in-store concerns at the national or local level
- How AI can evaluate review phrases, words and sentiment to improve marketing effectiveness”.
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