‘Why Emotions Are Critical to Engagement and Loyalty’ Webinar June 18 [Webinar]
The Adweek team is hosting a webinar on ‘Why Emotions Are Critical to Engagement and Loyalty: The Foundation of Human Experience’ on Tuesday, June 18 at 1.00 PM EDT.
The Adweek team says, “Hear directly from Deloitte Digital leaders about the implications of emotion, along with the data, governance processes and technology capabilities that allow you to embed human experience in every fiber of your organization. You’ll find out:
- Why emotions reverberate far beyond your brand’s marketing approach
- How harnessing and acting on emotional data can turn newer customers into loyalists
- Which kinds of digital interaction strengthen customer bonds and which can break them
- Why your siloed CX capabilities may be standing in the way of powerful human experiences”.
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