Conversational Commerce: Here’s what retailers are talking shop about in 2019 [Podcast]
The Retail Dive team has published a new podcast episode titled ‘Conversational Commerce: Here’s what retailers are talking shop about in 2019’.
Corine Ruff says, “From fire throwers and tap dancers to panels on using storytelling and data to build brands, this year’s Shoptalk conference was full of unique takeaways.
Executives from legacy retailers like Gap and Nordstrom acknowledged they’ve been moving too slow, and digitally native brands like Glamsquad and Madison Reed shed light on their strategies for building authentic relationships that use customer data to inform their products — and their businesses at large.
You’ll hear all this and more in this episode, so sit back, relax and listen. The Retail Dive team has all the highlights on the good, the bad and the weird. So whether you attended the show or are just catching up now, you’re in for our special take”.
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