‘The 5 Trends CX Leaders LOVE for 2019’ Webinar February 14
The Convince & Convert team is hosting a webinar on ‘The 5 Trends CX Leaders LOVE for 2019’ on Thursday, February 14, 2019 at 2.00 pm EST.
The webinar is hosted by Jay Baer, founder of Convince & Convert, with Blake Morgan, author of ‘More is More’ and host of ‘The Modern Customer Podcast’ and Ian Golding, the author of ‘Customer What?’
The Convince & Convert team says, ” Is this the year that CX finally gets its due? In organizations and enterprises all around the world, executives are falling in love with the fact that customer experience is the heartbeat of successful customer acquisition AND customer retention.
Resources and attention are starting to flow to CX, giving customer experience leaders a lot of responsibility, and a lot of options. Maybe…..too many options?
The big question now isn’t “is a focus on CX going to help our business?” The new questions is “what, specifically can/should we do to power CX enhancements?” That question will be answered in this special Webinar from Oracle CX.
In honor of Valentine’s Day, we want to help you create a lovable CX roadmap in 2019. To do so, we’ve recruited three renowned CX experts for a special Webinar about what initiatives provide the most bang for the CX buck, and where to start on this year’s journey”.
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