Improve your sales by promoting positive customer reviews
Customer reviews work as an asset for your business. The customer acquisition becomes and easy process for you once you are able to tell them how your existing customers look at you.
HubSpot ‘s Sophia Bernazzani has shared eight tips to help marketers promote positive customer reviews to grow their brand.
Bernazzani says, “Read on to adapt strategies that will make generating positive customer reviews a cinch.
8 Strategies to Get Customer Reviews of Your Business
1. Create different spaces to leave reviews.
Before potential customers even make it to your website to learn about your business, make sure they can learn about you no matter where they’re conducting online research about making a purchase.
There are a few typical third-party sites people consult to learn more about a business or a product:
BrightLocal found that Yelp and Facebook were consumers’ most trusted source of customer reviews in the U.S., so make sure your business is registered and up-to-date. You can learn how to claim your business (or add it, if your business is brand-new) using Yelp for Business Owners.
Make sure you’re regularly monitoring communications coming from this profile — responsive business owners are highlighted with an average response time and response rate that could encourage readers to move forward in the process towards becoming a new customer”.
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